The tire change season is the busiest period for any tire shop. Hundreds of customers need to change tires in a short time, and without proper planning you end up with chaos, long wait times and unhappy customers. With the right booking system, you can turn the season from stressful to profitable.

Why do you need a booking system?

Traditionally, many tire shops have handled tire changes on a first-come-first-served basis. Customers call in, queues form, and the workshop fluctuates between overload and downtime. A digital booking system lets customers choose their own time, distributes workload evenly and gives you full visibility of upcoming appointments.

SMS notifications as a strategy

The most effective approach is being proactive. With DekkPro you can send SMS notifications to all tire hotel customers when the season approaches. The message contains a link where customers can book a time directly. You control when notifications go out and can prioritize groups based on tire type or customer segment.

How to optimize the schedule

A good schedule accounts for different jobs taking different amounts of time. A standard tire change might take 30 minutes, while a wheel set requiring TPMS programming needs more time. DekkPro's scheduling module lets you define time slots and link them to services, preventing bottlenecks.

Drag-and-drop in the schedule makes it easy to move appointments when things change. If a customer calls and needs to reschedule, you simply drag the appointment to a new time, and the system automatically sends an updated SMS to the customer.

Online customer booking

With DekkPro's customer portal, your customers can book 24/7 without calling. They see available times, choose what suits them, and receive confirmation by SMS. For you it means fewer calls, fewer misunderstandings and more efficient use of the workshop.

Prepare the season early

Start planning early. Review hotel customers, update contact information and verify that tires are registered with correct details. When notifications go out, everything will run much smoother.

Combine good tire storage with efficient booking to have a season that runs like clockwork. DekkPro gives you the tools you need – from SMS notifications and online booking to detailed scheduling. See pricing and book a demo.